Kiosk Banking also known as “Bank Mitra”, is a model developed by RBI under the guidelines of Government of India. With this model banks will provide their services at the door of their customers. It has been asked by the RBI to all Banks that they must reach to every customer. During a survey, it was found that in India, not even 20% of total population has their account with bank and that’s why people of India can’t get proper benefit of different schemes driven by Government.

Click here to read the circular issued by “Reserve Bank Of India”

In Kiosk Banking, A CSP (Customer Service Point) will be opened in every village / ward in city, where the population is greater than 2000.Appointed person will work as a mini bank at his CSP. He/ She will provide all the services of bank at his office. The selection process of these CSP will be based upon interview and guarantee of Sarpanch/MC as it is a direct matter of money, so the person must be well educated and reputed in his area. Oneway is authorized Partner through NBC of SBI bank.

A CSP will provide below mentioned services at his office

  • New Account Opening
  • Cash Deposit
  • Cash Withdrawal
  • New account openings
  • Opening RD (Regular Deposit) Accounts
  • Self Help Group Accounts opening
  • Providing services to current customers of bank
  • Account openings under ‘Pardhanmantri Jan Dhan Yojna’

Eligibility Criteria

  • Should have minimum 100 x 150 Sqft area.
  • Must be above 18 years & should have entrepreneur skills.
  • Zeal of taking community and people together.
  • Minimum 12th pass with basic knowledge of computers and internet.
  • Should have pleasant and friendly communication skills.
  • Should have or could procure one Computer, Printer, UPS & internet facility.

Entities eligible to be appointed as BC

  • NGOs/ MFIs set up under Indian Societies/ Trust Acts.(Care: excluding NBFC)
  • Societies registered under mutually aided co-op. societies (MACs) Act or the Coop. Acts of States.
  • Section 25 companies.
  • Post Offices.
  • Retired Bank employees
  • Ex-Service men.
  • Retired Govt. Employees.
  • Individual kirana/ medical/fair price shop owners.
  • Individual Public Call Office (PCO) operators.
  • Agents of small savings schemes of Government of India/ Insurance Companies.
  • Individual who own petrol pumps.
  • Retired teachers.
  • Authorized functionaries of well run Self Help Groups (SHGs) linked to banks.
  • Individual member of Farmers Clubs.
  • Individual operators of Rural Multipurpose kiosks/ Village Knowledge Centers
    Individuals/ proprietors/ owners who manage Agri Clinics/ Agri Business Centers.
  • Retired Post Masters.
  • Individuals such as auto dealers, tractor dealers and FMCG stockists.
  • Insurance agents including of private insurance companies (IRDA certified) and postal agents.
  • Individuals operating Common Services Centers (CSCs) established by Service Centre Agencies (SCAs) under the National e-Governance Plan (NeGP).
  • For profit companies
  • Any other individual considered suitable by the selection committee.

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Banking Kiosk Benefits

  • Hassle free opening of savings account.
  • Less KYC documents.
  • No Queues.
  • No Travel expenses
  • Easy deposits, withdrawals & cash remittances.
  • Easy opening of R.D. Account
  • Deposits can be made from anywhere.
  • Transfer Subsidies , Scholarships and other Benefits can be directly credited to the account



Kiosk Banking Requirements

  • Apart from above the SDP (Kiosk Owner) should have computers, printers, UPS, furniture & fixture, small space for 100 to 150 sq. ft.